WHY DOTGAINEN
Dotgainen’s key strength lies in our technology, our people and our track record of delivering real
measurable results for our customers.
Why Dotgainen
Dotgainen’s key strength lies in our technology, our people and our track record of delivering real
measurable results for our customers.
Better Technology
With our Founder Gerard Sellares’ vision and the company’s +20 years’ experience in developing innovative and trend-setting solutions to enhance our IT managed services, we are able to deliver modern, secure and scalable solutions to our clients. Our services are quite unlike that from other IT services providers as they utilize the best of Cisco, Microsoft and other leading vendors, complimented by our IT managed services and a range of unique systems we have built in-house which all seamlessly come together to significantly enhance the overall quality of our IT service offering. This ability to design and develop our own systems also affords us the ability to finely hone our services to meet each client unique and evolving requirements.
Better People
Dotgainen, as a services business, is all about people. Technology can only go so far in providing excellent service, you need great people to deliver it.
We continually invest in hiring the strongest IT professionals – those with a natural acumen for technology and a flair for non-technical communication with customers. This breed of IT professional is hard to come by, which is why we’ve built sophisticated internal recruitment processes to ensure only the very best IT staff work with our clients.
Diversity and inclusion are at the heart of all our people-related policies and for Dotgainen this is much more than a box-ticking exercise.
We believe that with our company values at the heart of everything we do and the policies we have in place, there are opportunities and support for all staff to be the best that they can be in and out of work.
Diversity is a choice; Dotgainen actively chooses to pursue diversity starting from the recruitment process. We are the gatekeepers to people’s career progression and a diverse business starts with education.
We value diversity in the workplace and expect and promote mutual respect and understanding between people with different personal situations or backgrounds.
Better Results
Since 2006, our vision has been to change the way people look at managed IT services and dramatically improve the lackluster service levels delivered by many IT providers. Our clients get excellent experience of IT and are able to work efficiently, securely from any device, anywhere.
But to demonstrate “better results” we don’t simply expect clients to take our word for it. We need to prove it.
We are a data-centric organization, everything we do is captured in APEX. This provides our clients real-time analytics they can review at their discretion. We provide clients reports about our performance, they can drill-down on invoices and analyze commercial trends, they can review the overall satisfaction of their staff, they can see every IT vulnerability across their organization, and can see every IT asset and piece of software in use.
We are Dotgainen, and this is how I.T. should be delivered.